At any emergency department, you may experience waiting times before you are seen.

The team at St John of God Murdoch Hospital have been working hard this year to reduce the time you are waiting to see a triage nurse.

Director Emergency Medicine Dr Jason Fitch said it was important patients were attended to in a timely manner.

“Our aim at Murdoch is that patients are seen on arrival by our triage nurse, have a prompt review with a senior doctor and have a positive experience in our ED,” he said.

“No one likes waiting, especially when you’re unwell or hurt. We want our patients to receive a high quality, comprehensive emergency medical assessment. This can take time, but we are striving to reduce delays and improve access to care.”

Dr Fitch said patient wait times had improved in 2020.

“It makes sense that due to reduced presentations during the height of the COVID-19 peak from March to May wait times improved in this time,” he said.

“However in August this year we saw 1943 patients, which is our busiest August ever, and our average wait times during that month were still significantly shorter than in 2018 and 2019.

“There is a general improvement in overall waiting times, with continued strong improvements in waiting times for high acuity presentations.”

The average wait time to see an emergency doctor in September 2020 was 37 minutes.

Top 10 presentation to our ED

1. Abdominal pain
2.     Chest pain
3.     Falls
4.     Shortness of breath
5.     Postoperative care
6.     Back pain
7.     Urinary tract infection
8.     Laceration
9.     Headache
10.    Limb injury

To find out more about St John of God Murdoch Hospital Emergency Department click here.

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